Money Back Guarantee:

YokuHosting is pleased to offer a 30 day money back guarantee on all Cloud services.

If we should fail to provide you with the level or type of service you require, you will receive a full refund of your original purchase price if you cancel your account within 30 days of the activation of your account.

No refunds are available after 30 days. Any request for cancellation must be received via the cancellation form (inside the client management area under "My Services > click view details > click "Request Cancellation"). Once a request is placed it will be processed upon verification. Cancellations over the telephone and informal email are not accepted (no exceptions).

Accounts cancelled/terminated by YokuHosting for violating our Terms of services, accounts which exceed data transfer limits and other assigned resource limits do not qualify for the 30-day money back guarantee.

BitCoins exception

This guarantee does not apply to customers using "BitCoin" payment method. BitCoins do not qualify for any refunds for any reason.

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